Rui - Privacy Policy

Revision: 1
Last Updated: 2026-03-06
Provider: JCall Engineer LLC (Utah, USA)
Contact: [email protected]

This Privacy Policy explains how we collect, use, store, protect, and share your personal information through our Services. It also describes some choices and control you have over your personal information. This policy applies to any information we collect on or through any of our services. You must agree to the provisions of this Privacy Policy to participate in or use our services. It is important you read this entire policy.

This Privacy Policy is incorporated by reference into, and is a part of, our Terms of Service, which you can access here: https://rui.jcall.engineer/legal/terms-of-service.

Information we may collect

Personal Information

To use the services, we may collect information that could personally identify you or that is linked, or is reasonably linkable, to you. We refer to this information as “personal information”. Examples of personal information are your:

first and last name,
phone number,
full mailing address,
email address,
communications with users through the platform that are not posted on publicly accessible portions of the platform,
digital account identifiers such as authentication tokens, usernames, etc.,
credit card or bank account information, and
geolocation data that precisely identifies your location in real time and for a reasonable time thereafter.

Non-Personal Information

We may also collect information through the services that does not, by itself, personally identify you or is not linkable to you. We identify this information as “non-personal information” in this Privacy Policy.

We treat any personal information that you make publicly available as non-personal information to the extent allowed by law. We treat personal information that has been de-identified, such as in hashed, non-human readable form (“anonymized”), as non-personal information.

Examples of this information are your:

age,
gender,
interests,
content you post on publicly accessible pages of the platform (including pictures or videos),
other demographic information, and
information collected from your interaction with the services.

How we may use this information

We will use personal information only for the purposes explained in this privacy policy. We may use non-personal information for any of the purposes explained in this Privacy Policy, as well as for any other legitimate business purposes to the extent permitted by law.

To provide our services to you

We use personal information to provide our services, including to:

detect and mitigate fraudulent or malicious activity.
generate temporary audit records for moderators.
maintain configuration and usage statistics.
provide you with customer support and respond to your requests.
complete your transactions.
communicate with you for subscription management, and billing purposes.
To improve our services

We use personal information to:

conduct research and analysis in order to review, assess, improve or expand our services.
prevent, detect and fight fraud or other illegal or unauthorized activities.
address ongoing or alleged misbehavior.
act under exigent circumstances to protect the personal safety of our users or the public.

To ensure legal compliance

We may use personal information to comply with legal requirements, assist law enforcement and enforce or exercise our rights.

Third party vendors and partners

We use third parties to help us operate and improve our services. These third parties may assist us with various tasks, such as data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security operations. We may also partner with third parties to perform research in areas related to our services and mission.

We will only share personal information with third party vendors who agree to keep such information confidential and only use such information to perform services for us.
When required or allowed by law

We may share personal information with third parties to:

comply with a legal process, such as when required by a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirement;
assist in the prevention or detection of crime (when allowed by law); or
to protect the safety of any person.

To enforce legal rights

We may share personal information:

if disclosure could mitigate our liability in an actual or threatened lawsuit;
as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties;
to enforce our agreements with you; or
to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.

For corporate transactions

We may transfer your personal information to a successor to all or a portion of our business if we are involved in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.

We may ask for your consent to share your personal information with third parties in other circumstances.

Non-personal information and anonymized information

We may share non-personal information with third parties to the extent allowed by law. This includes sharing such information:

under any of the circumstances described above, and
with third parties for research purposes or to deliver, analyze and report on advertising you see.
We may combine this information with additional non-personal information or personal information in hashed, non-human readable form collected from other sources.

Options and rights

You have the following options and tools available to you:

Personal information associated with your Discord account. You may access, confirm or remove personal information that you provided to us and is associated with any account or profile you create.
Device permissions. You can change your settings on your Discord account to grant or withhold permission for us to collect specific types of device data and notifications. If you do this, certain services may lose functionality.
Uninstall. You can stop all information collection by our Services by uninstalling them.

You have the following rights:

Access. You may have the right to request a copy of the personal information we keep about you. To do so, please contact us as noted below.
Delete/erase. You may request that we delete the personal information we keep about you. You can exercise your right to delete by submitting a request to us.
Correct/rectify/update. You can correct personal information you provided to us by contacting us to confirm and/or rectify it.

We may reject requests if we are unable to authenticate you, if the request is unlawful or invalid, or if it may infringe on trade secrets or intellectual property or the privacy or other rights of someone else. Also, we may not be able to accommodate certain requests to object to or restrict the processing of personal information if you desire to use our services and such requests would not allow us to provide such service.

If we deny your privacy request, you may be able to appeal by contacting us and explicitly referencing “Privacy Request Appeal.” If you have concerns about the result of your appeal you may contact the attorney general for your state.

We do not “sell” your personal information or use it for “targeted advertising” or “profiling” in furtherance of decisions that produce legal or similarly significant effects, as those terms are defined by applicable law, so no opt-out choice is necessary.

How we protect and retain your information

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure or safe from unauthorized access and use.

We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. This may include, but is not limited to retention of:

deleted messages (including full content) and anything reposted in the guild’s configured internal audit channel,
financial and transaction information for tax and accounting legal requirements,
customer care records to defend us in the event of a future claim, and
when required by law or for outstanding or potential claims.
We may keep non-personal information as long as permitted by applicable law.

Minors and Children Under Thirteen

We do not knowingly collect personal information from children under the age of thirteen. If you are under the age of eighteen, you may not use our services.

Changes to this Statement

We may change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email you provide us with, or by placing a prominent notice on our site.

How to contact us

If you need to send us any privacy requests or notices, or have questions about this Privacy Policy, here’s how you can reach us:

Email Address: [email protected]